RECOMMENDATION: Use the US size on a international sneaker brand ie. Nike or Adidas. If you are a half size go up ie. Womens 7.5 buy 8. 

Please note we use very dense Twin Face Australian Merino Sheepskin which will flatten with wear. Initially the boots will feel very tight and the toes will touch or be 0.5cms from the front.

If your toes leave two fingers of space from the front, we recommend a smaller size. If your toes are sticking out past the front stitching, we recommend going up.

 WOMENS SIZING

MENS SIZING

CHILDRENS SIZING | WE RECOMMEND YOU GO UP ONE SIZE

Free delivery over $100

• Dispatch is approximately 1-3 business days from order placement.
• Delivery is approximately 1-7 business days after dispatch, depending on the city and holiday season. Most deliveries arrive within 2 business days, after dispatch.
• Please estimate an extra 1-5 business days during peak holiday & sale periods.
• Check Australia Post shipping times from our Melbourne Factory to your destination here. Use postcode 3026 here
• Track your Australia Post standard shipment here  Please press the Journey Tab for clear details on the parcel's movement. 
• Please note the tracking updates can take 1 to 5 business days, to show movement from Melbourne in the Australia Post tracking system. Sometimes goods arrive at your destination, before it even shows it has left Melbourne. If you have received a tracking notification we can assure you the goods have left Melbourne and are travelling your way. 

Express delivery available

• Dispatch approximately 1-3 business days, depending on the product.
• Delivery is approximately 1-3 business days depending on the region and holiday season.
• Australia Post shipping times, from postcode 3026 here
• Track your Australia Post express shipment here
• Track your DHL express shipment here

Delivery & Tracking 

• All orders are sent signature required & include tracking. You can request leave package which will be done if safe to do so, or a card will be left for pick up at your nearest authorised pick up point.
• Track your Australia Post shipment here.  Please press the Journey Tab for clear details on the parcel's movement. Please contact them directly on  13 13 18, with any delivery issues or changes, for the fastest service.
• Track your DHL shipment here. Please contact them directly on 13 14 06, with any delivery issues or changes, for the fastest service.
• Please note the tracking updates can take 1 to 5 business days, to show movement in the Australia Post tracking system. Sometimes goods arrive at your destination, before it even shows it has left Melbourne, Australia. If you have received a tracking notification we can assure you the goods have left Melbourne and are travelling your way. 
• If it has been over 10 business days since you received your shipping tracking number, have contacted the shipping company with your delivery issue and it is not resolved, please contact us directly here, quoting your order number and details of the issue.

Australia Delivery Only

Since 1981, we have proudly operated under the brand UGG Australia® in Australia. Visit us at www.uggaustralia.com.au .

Due to trademark restrictions, any product featuring the term "UGG" cannot be shipped internationally. For our global customers, we operate under the brand Sheepskins Downunder, which you can explore at www.SheepskinsDownunder.com

All our products are 100% Australian-made, tanned, and owned, and we proudly run Australia's last remaining sheepskin tannery. This ensures complete Australian traceability of our materials and craftsmanship, upholding the highest standards since our establishment in 1981.

For more details email us directly here.